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What to check when your voom pod is not working as expected

What to check if your voom pod is not working as expected

Quick answer: The Voom rechargeable device uses Voom Prefilled Pods only. Remove the finished pod, take all protective caps or seals off a new Voom pod, insert it without forcing it and inhale to activate the device.

Voom vape pods are designed to make replacement straightforward. Each pod is already filled with E-Liquid and contains its own built-in mesh coil, so there is no bottle to pour and no separate coil to install.

This guide explains which pods fit the Voom device, how to change one safely and what to check if the device stops producing vapour.

Which Pods Fit the Voom Vape?

The Voom Prefilled Pod Kit is compatible with Voom Prefilled Pods made for the same system. Voom pods are not universal and should not be replaced with Elf Bar, Lost Mary, Franko or another brand's pods, even if the shape looks similar.

The correct match is simple:

  • Voom rechargeable device + Voom Prefilled Pods
  • New to the system: choose a complete Voom Pod Kit
  • Already own the device: choose a Voom replacement pod pack

Jenson's wider prefilled vape pod compatibility guide can help if you are comparing several devices.

How to Change a Voom Pod

  1. Disconnect the Voom device from its charger before handling the pod.
  2. Pull the finished pod out gently. Do not twist, cut or prise open the sealed pod.
  3. Unpack a compatible Voom replacement pod and remove every protective cap, plug or transport seal.
  4. Check that the pod base and the accessible connection area inside the device are clean and dry.
  5. Insert the new pod in its natural orientation. It should sit securely without being forced.
  6. Take a slow, steady draw on the mouthpiece. Voom is inhale activated, so there is no fire button to press.

A Voom replacement pack contains two prefilled pods. Each pod holds 2ml of 20mg nicotine salt E-Liquid, and the two-pack is advertised for up to 1,200 puffs in total. Puff count is an estimate and varies with draw length and frequency.

When Should You Replace a Voom Pod?

Replace the pod when one or more of these signs appear:

  • Flavour has become consistently weak
  • Vapour production has dropped after charging the device
  • The pod tastes dry, harsh or burnt
  • The pod works only intermittently after being reinserted
  • A fresh compatible pod restores normal performance
  • The pod is cracked, damaged or repeatedly leaking

Not every weak draw means the pod is empty. Use Jenson's guide to how to tell when a prefilled vape pod is empty before discarding it.

Voom Vape Not Working? Check These First

What you notice

Likely area to check

First action

No light and no vapour

Battery charge

Charge with a suitable USB-C cable and disconnect once charged

Light appears but no vapour

Pod fit or finished pod

Remove and reinsert the pod, then test a fresh Voom pod

Works only when pod is moved

Loose or wet contact

Wipe accessible condensation with a clean, dry tissue

Draw feels unusually tight

Airflow opening

Check that the mouthpiece and air inlets are unobstructed

Burnt or dry taste

Finished pod

Stop using that pod and replace it

Device is hot, swollen or damaged

Possible battery fault

Stop using and charging it; contact the retailer

For a fuller diagnostic sequence, read Vape Fully Charged but Not Working? It covers pod seating, condensation, airflow, charging and signs that a device should no longer be used.

Can You Refill Voom Prefilled Pods?

Voom Prefilled Pods sold by Jenson are sealed, prefilled replacements. Do not open, modify or manually refill them. If you want to choose and pour your own E-Liquid, use a purpose-built refillable system such as the Jenson QT instead.

Find the Right Voom Product

Browse the complete Voom vape range to compare complete kits and replacement pods. Match the complete product name before ordering, and never force a pod that does not fit naturally.

Frequently Asked Questions

No. Voom Prefilled Pods are made for the compatible Voom rechargeable device and should not be treated as interchangeable with other brands.

Each replacement pack contains two prefilled Voom pods with built-in coils.

The pod may be empty, loose, damaged or failing to connect. Remove and refit it, wipe visible condensation with a dry tissue and test a new compatible pod. Stop using the device if it becomes hot or damaged.

No. The compatible prefilled pod has a built-in mesh coil, so the whole pod is replaced when it is finished.