There are several ways to order from Jenson E-Cig

  1. The quickest and most convenient way is via our secure online website It’s quick, easy and all orders receive an email confirmation.
    Card PaymentWe accept all major credit and debit cards with the exception of American Express
  2. By phone on 0208 619 1066. Our sales office is open Monday to Friday 9.00am – 5:30pm. Payment will be taken over the phone and a confirmation email will be sent. All orders taken before 3.00pm Monday – Friday will be dispatched the same day via courier delivery and will be delivered within 48 hours. Orders placed after 3pm on a Friday, over the weekend and on bank holidays will be dispatched the next working day. Postage is free for orders over £60.00 and £3.60 for orders under £60.00.

When is my order arriving?

You can check when your order will be delivered by visiting here.

Faulty Items and Queries

If for any reason you are unhappy with a Jenson E-Cig product, please get in touch with our customer service team on 0208 619 1066 or [email protected]. Please retain all the products as you may be asked to return these to us.